A MESSAGE FROM THE DELTA KING
As California opens back up, we know that you are as excited as we are to welcome back travel. We also understand that our guests’ expectations for cleaning and disinfection have changed. That’s why The Delta King delivers an even cleaner stay for our guests with the creation of our own Clean-Stay program.
Using the high quality commercial brands like the ones you trust using in your own home, Clean Stay builds on our already rigorous cleaning standards to provide complete peace of mind when you stay with us on The Delta King. Our promise to you is to deliver the same level of reliable and friendly service you’d expect from us, but with the added confidence of industry hygiene practices created to keep you safe.
HOW WE KEEP PUBLIC AREAS CLEAN
Guests will find disinfecting stations with wipes and hand sanitizer available throughout our boat. Additionally, both public and Team Member areas are cleaned at scheduled intervals, including hourly maintenance of high-touch areas like elevators and restrooms.
FACE COVERINGS ARE REQUIRED FOR UNVACCINATED EMPLOYEES AND GUESTS
All Delta King employees will continue to wear masks. In accordance with CDC, our unvaccinated employees are required to continue to wear masks. We appreciate your understanding and look forward to serving you.
Nowhere is your comfort more important than in your stateroom. From the Delta King’s Clean Stay Room Seal, to focused disinfection of high-touch areas in the stateroom, we’re committed to providing guests with a clean, comfortable space.
Of course, all staterooms will be thoroughly cleaned and disinfected between guests. Our housekeeping room protocol begins with our team removing all used items from the stateroom such as bedding and towels. Next, the team performs a full clean of the stateroom and bathroom including vacuuming the carpet, mopping floors and wiping down all surfaces with hospital-grade cleaners.
Then, using trusted commercial products, we do an additional disinfecting step for several surfaces in the stateroom, including: all switches and electronic controls, handles and knobs, major bathroom surfaces and the remote control.
For your comfort, we want your stay to be as undisturbed as possible. Guests are invited to tailor their housekeeping services to their comfort level. To schedule, simply call the front desk. We will not, automatically, schedule daily housekeeping service if you are staying more than one night. Additional amenities such as linens and toiletries are available upon request, delivered in protective packaging and placed at the guest room door.
CHANGES TO OUR FOOD AND BEVERAGE PROGRAM
Relaxing over a meal or drink is an important part of your stay with us and ensuring that you can do so safely is our priority. You will notice some changes to our services, but we’re committed to offering the same great menus and social atmosphere you have come to expect from the Delta King.
We offer disposable dishware flatware upon request. When in-room dining is provided, contactless deliveries will be the norm. Also, we’re encouraging guests to take advantage of contactless food delivery by providing a designated pick-up spot in the lobby of the hotel.
To address safe group travel practices and evolve today’s event experience, The Delta King’s Event staff expands upon our Clean Stay program and expand on elevated sanitation standards that address every touch point of the meeting and event experience.
If you have any ongoing concerns about your safety on the Delta King or need any additional information regarding our in-house safety and sanitation protocols, please do not hesitate to contact our General Manager for assistance.